Before paying for Sanrio Puroland tickets, check how your chosen product confirms admission for your visit date.
Once admission is sorted, choose one character experience and one ride or show as your family’s priorities.
With a baby or toddler, check the stroller rules for your visit date before planning your route through the park.
Information checked November 14, 2026 JST.
- Sanrio Puroland with Kids at a Glance
- Tickets and Visit Reservations
- Day Pass, Afternoon Pass, and Family Prices
- Rides and Character Greetings to Prioritize
- Shows, English Subtitles, and PUROPASS
- Strollers, Baby Center, and Food
- Getting to Puroland from Shinjuku
- A Half-Day Plan for Families
- Frequently Asked Questions
- Official Sources
Sanrio Puroland with Kids at a Glance
| What to check | What to plan |
|---|---|
| Location | Indoor theme park in Tama, western Tokyo |
| Admission | Check that you have both a park ticket and the required visit reservation |
| Children aged 0–2 | Free park admission |
| Strollers | Restrictions on 1F and 2F on weekends, public holidays, and weekdays with a 6 p.m. closing time |
| Baby Center | 1F in Puroland Village |
| Visit length | Allow three to four hours for a first visit with a few priorities, plus train time |
Check opening hours and which attractions are running for your specific date. Official daily schedule.
Tickets and Visit Reservations
Puroland calls its admission ticket a passport.
The Japanese admission guide says visitors need a passport and a visit reservation, and some products bundle both.
| Purchase route | What to check before paying |
|---|---|
| Official e-passport with reservation | Choose your date and check the Sanrio+ account requirements |
| Seller listed by Puroland for overseas visitors | Check whether your exact product includes a reservation, explicitly waives a separate booking, or requires one |
| Ticket without a bundled reservation | Check availability and follow Puroland’s separate reservation instructions |
- Confirm the park is open on your date.
- Select the correct age category for each paying visitor.
- Confirm how the visit date is reserved and read the seller’s change and cancellation rules.
- Keep the ticket and any separate reservation confirmation ready for the entrance.
Ask the seller about your exact product if the listing leaves the reservation requirement unclear.
For a separate official reservation, use Sanrio+ and save the confirmation so you can show it on your phone or in print.
If your official e-passport includes a reservation, follow the park’s entry guide and have the e-passport ready for scanning.
Official tickets and reservations · Overseas visitor information · Official entry steps
Free worksheet for your Puroland visit
Use this one-page English PDF to check your visit date, tickets, and reservation before you go.
Write down your top attraction, plan lunch and a rest break, and pick a backup in case it gets crowded.
Download My Puroland Visit Plan on Gumroad for US$0. No credit card required.
Leave the price at 0 on Gumroad and enter your email address to get the PDF.
Day Pass, Afternoon Pass, and Family Prices
The park published these variable price bands for visits from August 1, 2026.
| Ticket | Adult | Child or senior |
|---|---|---|
| Day Passport | ¥3,900–¥6,900 | ¥2,800–¥5,800 |
| Afternoon Passport, entry from 2 p.m. | ¥2,800–¥4,600 | ¥2,500–¥4,300 |
The published categories are adults aged 18–64, children aged 3–17 and high school students, and seniors aged 65 or older.
For two adults and two children aged four and eight, the published Day Passport bands give a family total of ¥13,400–¥25,400.
The same family would pay ¥10,600–¥17,800 at the published Afternoon Passport bands.
These admission examples exclude transport, meals, souvenirs, and optional paid experiences.
Check the calendar for the price on your date and look at the remaining show and ride times before choosing afternoon entry. Official price bands.
Rides and Character Greetings to Prioritize
What to Try by Age
| Age | Experiences to consider |
|---|---|
| 0–2 | Watch characters from a comfortable spot or try a short show around feeding and naps |
| 3–6 | Start with a favorite character greeting and one suitable ride |
| 7–12 | Choose a show, a ride, and a character experience as time allows |
| 13 and up | Build the visit around favorite characters, shows, or shops |
Use these age groups as planning suggestions and check each attraction’s official age, height, seating, and companion requirements where applicable.
| Experience | Why choose it | Check first |
|---|---|---|
| Sanrio Character Boat Ride | See several characters in one ride | Boarding rules and queue |
| My Melody & Kuromi Mymeroaddrive | Focus on My Melody and Kuromi | Ride rules for your youngest child |
| Lady Kitty House | Make Hello Kitty the focus of the visit | Operating hours and photo arrangements |
| Character Greeting Residence | Meet a character from the day’s roster | Digital numbered ticket and availability |
How to Get a Character Greeting Residence Ticket
- After entering, connect your phone to PUROLAND Wi-Fi and look for the Character Greeting Residence ticket QR code posted inside the park.
- Scan that code and select your party size and an available character.
- Check the assigned time and room on the ticket screen and keep the page handy.
- Return together to the Character Greeting Residence entrance at Strawberry Hall on 1F and reconnect to PUROLAND Wi-Fi.
- Show staff the live digital ticket and your park admission ticket, then follow their instructions to scan the QR code at the assigned room.
Free slots are issued from park opening until capacity is reached.
The system assigns the time for a free ticket.
You can enter from 15 minutes before the time shown.
If you lose the ticket page, scan the posted ticket QR code again to reopen it.
Screenshots and expired tickets are invalid.
Each person can hold one ticket at a time using one device and can request another after the greeting ends.
Choose a ride or show as a backup if the greeting slots are gone.
For babies and young children, read the attraction’s boarding and seating requirements before joining the queue.
Official family attractions · Character Greeting Residence instructions
Shows, English Subtitles, and PUROPASS
Pick a show from the schedule for your date and leave time for the queue or viewing arrangements.
- The Quest of Wonders Parade follows Hello Kitty and other Sanrio characters on a treasure hunt with illuminated floats in the 1F Puro Village. Official parade guide
- Beyond Words is a roughly 25-minute nonverbal show with My Melody and Kuromi in the Fairyland Theater. Official show guide
Check the daily schedule for performance times and availability before planning around either show.
Puroland lists English subtitles for KAWAII KABUKI through its multilingual subtitle service.
Check the Omotenashi Guide subtitle instructions before the performance and ask staff if you need help setting it up.
You can also read the official English synopsis with your child before the show.
If your child is sensitive to loud sound or lighting, ask staff about the show before taking your seat.
PUROPASS is a paid priority option for selected experiences.
Check whether your chosen product covers one person or a group and make sure you can reach the experience at its specified time.
Consider paying for the one experience your child most wants when the normal queue would disrupt meals or naps.
KAWAII KABUKI and subtitle information · Official PUROPASS options
Strollers, Baby Center, and Food
On weekends, public holidays, and weekdays when the park closes at 6 p.m., strollers cannot be used on 1F or 2F.
The entrance and stroller parking are on 3F.
Check the map and ask staff about the elevator route for your party.
Plan how you will carry a tired toddler on the lower floors before leaving your stroller.
The Baby Center on 1F has changing tables, nursing spaces, and facilities for preparing formula or warming baby food.
Leave the stroller outside the Baby Center.
For more help planning naps, meals, and short outings, see our Tokyo with Toddlers guide.
For lunch, check the Character Food Court on 1F and the restaurant options on 4F.
The park generally restricts outside food, so check its FAQ for exceptions if your child needs baby food or has dietary requirements.
If you need to leave and return, ask for a re-entry stamp at the exit and allow time for another bag check.
Park rules · 3F map · Baby Center
Getting to Puroland from Shinjuku
From Shinjuku, use a Keio route to Keio Tama-Center and check whether your chosen train requires a transfer.
Puroland gives about 30 minutes by Keio limited express as a planning reference.
From Tama-Center, the park lists a walk of about five minutes along the pedestrian route.
Allow extra time for lifts and ticket checks if you are traveling with a stroller.
If your first priority is a limited greeting slot, leave room for delays on the train. Official access guide.
A Half-Day Plan for Families
| Part of the visit | Suggested plan |
|---|---|
| Arrival | Confirm your greeting options, then pick a show time |
| First activity | Try the Boat Ride or your child’s preferred character experience |
| Meal break | Eat between activities and use the Baby Center if needed |
| Last activity | Watch your chosen show or allow time for one shop on the way out |
Move the meal or ride around your confirmed greeting or show time.
For a shorter afternoon visit, choose one attraction and one flexible backup.
For a different indoor outing, compare the options in our Tokyo indoor activities guide for families.
To fit Puroland into a longer trip, see our 5-Day Tokyo Itinerary with Kids.
Frequently Asked Questions
Does a two-year-old need a paid ticket?
Park admission is free for children aged two and under.
Check any age rules for individual activities or optional paid experiences.
Does buying a ticket reserve our visit?
It depends on the product.
Check the listing or confirmation for the visit reservation instructions before paying.
Can we use a stroller throughout the park?
Check the restrictions for your date and plan around 3F stroller parking if you need to visit the lower floors.
Can we meet a specific character?
Check the day’s roster and the rules for the relevant greeting location.
Availability depends on the day’s schedule and remaining slots.
Can we enjoy a show in English?
Check KAWAII KABUKI for the listed English subtitle service and confirm how to use it for your performance.
Official Sources
